Sus.AI Support

Pass the phone. Find the fake. We're here to help.

Contact Us

Email: support@susai.app

Alternative: atw4757@gmail.com

We typically respond within 24 hours.

Frequently Asked Questions

How do I play Sus.AI?

Tap "Play Now", enter 3-9 player names, pick a category, and pass the phone around. Everyone gets the secret word except one player (the "Sus"). Ask questions, vote on who you think is faking it, and see if you can spot the imposter!

What are AI-powered games?

AI-powered games use artificial intelligence to generate unique, creative questions tailored to your chosen category and even your city. Free users get 10 AI games per month. Premium and Pro users get more or unlimited access.

What's the difference between Premium and Pro?

Premium ($9.99 one-time): Everything in Pro plus unlimited access for one year.
Pro ($1.99/month): Unlimited AI-powered games, all categories including AI-powered categories, and new categories as they drop.

How do I restore my purchases?

Open the app, tap the gear icon (⚙️) or "Restore Purchases" on the title screen, then tap "Restore Purchases" in the settings menu. Your purchases are tied to your Apple ID and will be restored automatically.

Can I play offline?

Yes! Sus.AI works offline with built-in static questions across all unlocked categories. AI-powered questions require an internet connection, but the core game is fully playable without one.

How do I cancel my Pro subscription?

Go to your iPhone Settings > tap your name > Subscriptions > find Sus.AI Pro > Cancel Subscription. You'll retain access until the end of your current billing period.

The app isn't working. What should I do?

Try closing and reopening the app. If the issue persists, make sure you have the latest version from the App Store. If you're still having trouble, email us at support@susai.app with a description of the problem and your device model.

How many players can play?

Sus.AI supports 3 to 9 players. For the best experience, we recommend 4-7 players.

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